Everything MAX

We’ve got answers to all your questions.

In-person MAX

  • What is Adobe MAX?

    The world’s leading creative conference is back in person and virtually October 18–20, 2022. Whether you’re a designer, illustrator, photographer, social media content creator, video pro, or anyone who wants to communicate more creatively, MAX is the place to be. Get inspired, learn new skills, and connect with other creatives during three days of sessions and labs, keynotes, Sneaks, and more. The MAX preconference for in-depth training will be held in person only October 16–17.

    When and where is MAX 2022?

    In-person event in Los Angeles:

    • October 16-17, Preconference, Los Angeles Convention Center
    • October 18-20, Los Angeles Convention Center

    Is there a conference mobile app?

    There is an Adobe MAX 2022 mobile app for in person MAX. Visit the MAX mobile app page to learn more and download the MAX mobile app.

    Is there a MAX Game?

    Win great prizes at MAX! Visit sponsor booths in the Community Pavilion and scan the QR code at each one. To scan a QR code, open the MAX Game in the mobile app and tap the + button at the bottom of your screen.

    Attendees with at least 650 points will be entered in a drawing for a chance to win. Only the attendees with the most points at the end of MAX will be eligible for the Grand Prize. Review the leaderboard in the app to see how your points compare with other MAX attendees.

    What are the MAX Game prizes?

    GRAND PRIZE sponsored by Dell

    • (1) Dell Precision 5470 Mobile Workstation

    Day 1 Prizes:

    • (2) 12-month Adobe Creative Cloud Subscription
    • (1) ASUS ProArt Display 32” 4K Monitor
    • (1) $1,000 Printing Credit at Real Thread
    • (1) BenQ 31.5” 4K UHD Designer Monitor
    • (1) Amazon Echo Show 15 and Halo

    Day 2 Prizes:

    • (2) 12-month Adobe Creative Cloud Subscription
    • (1) ASUS Vivobook 13 Slate OLED 2-in-1 Laptop
    • (1) MSI Gaming Bundle with an Optix G274RW Monitor
    • (1) Wacom Cintiq Pro 16 Sponsored by Canto
    • (1) Two-hour Astrology Reading Sponsored by Parsons

    Day 3 Prizes:

    • (2) 12-month Adobe Creative Cloud Subscription
    • (1) Logitech Bundle Including a Headset and Webcam
    • (1) Recosoft PDF2ID Professional License

    How will I know if I have won a prize in the MAX Game?

    Winners will be announced at the end of each conference day. Winners will be contacted via email by Adobe and prizes will be shipped directly to them approximately 1 week after Adobe MAX.

    Official rules
    By participating in this game, you agree that your contact information will be shared with participating sponsors and other event partners. No purchase necessary. Must be 18 years or older. All federal, state, and local taxes on prize are the sole responsibility of the winner. Prize is not transferable, and no cash alternative or prize substitution is available. Adobe reserves the right to substitute cash or a similar prize of equal or greater value should the prize listed be unavailable for any reason. This sweepstakes is governed by U.S. law and is subject to all applicable federal, state, and local laws and regulations. Employees, Contractors, or Partners of Adobe are not eligible to win. For a list of winners, contact sponsorsupport@adobe-max.com.

    Will meals be served at MAX?

    We’re excited to provide a variety of breakfast and lunch options in a convenient grab-and-go box at LACC West Hall, Petree Plaza. Check out what’s upcoming for lunch with our menu. There are also great food and drink options at the Welcome Reception on Tuesday night and Bash on Wednesday night.

  • What is the Adobe MAX agenda?

    The in-person agenda includes 3 days of keynotes, Sneaks, plus more than 200 sessions and labs. It also includes evening networking activities including a Welcome Reception and MAX Bash. In addition, the Community Pavilion offers access to Adobe product experts and sponsors with the latest products and services for creatives. Check out the in-person agenda page for more information.

    • Preconference (only available in-person): Sunday, October 16 and Monday, October 17
    • In-person conference: Tuesday, October 18 through Thursday, October 20

    Is the MAX schedule final?

    Our session schedule may change all the way up to the conference. We aim to make final changes a couple weeks before the conference; however, sometimes unforeseen circumstances can necessitate a last-minute time change or cancellation.

  • What are the session tracks?

    • 3D and AR
    • Creativity and Design in Business
    • Drawing, Painting, and Illustration
    • Education
    • Graphic Design
    • Photography
    • Social Media and Marketing
    • UI and UX
    • Video, Audio, and Motion

    View the track descriptions here.

    What is the session catalog?

    The session catalog(opens in a new window) is a listing of all sessions available as part of MAX. Choose from 300+ in-person and virtual sessions to discover the latest tools and techniques. You can filter by session type, track, region, day, product, technical level, audience type, and category. Note, preconferences and hands-on labs are available for in-person attendees only.

    Where can I find the MAX speakers?

    Visit the Speakers page to learn more about our 2022 in-person and virtual speakers. You will be able to filter by craft, track, product, and region.

    What does my experience level need to be for sessions?

    Sessions range from beginner to advanced. We recommend attendees have a solid knowledge and proficiency of Adobe Creative Cloud tools and services.

    To help select sessions that are appropriate for your skill level, MAX technical levels are defined as follows:

    • Beginner: This product or topic is either new to you or you’d like to brush up and focus on basic and essential skills, techniques and industry standards.
    • Intermediate: Take your skills to the next level with content geared to refining and expanding your mastery of basic skills of the featured product.
    • Advanced: You live in this featured product every day and consider yourself a master of its tools. These sessions will provide the latest and most advanced techniques to enhance your workflow

    I’m interested in being a session speaker. Who do I contact?

    We’re no longer accepting session proposals for MAX 2022. Submissions for 2023 will start in March 2023.

  • Note: Attendees joining the in-person event in Los Angeles will need to be fully vaccinated, no exceptions. Please view the Health and Safety page for more information.

    What is included in my full conference registration?

    • Keynotes (Tuesday–Wednesday, October 18–19)
    • MAX Sneaks (Wednesday, October 19)
    • All sessions and a maximum of 3 labs (Tuesday–Thursday, October 18–20)
    • Access to the Community Pavilion, Welcome Reception, and MAX Bash

    Are meals included with my full conference pass?

    Yes, grab and go meals are provided to all attendees over the main conference days (Tuesday–Thursday, October 18–20).

    What is the substitution policy?

    Attendee substitutions from the same company may be made at any time at no charge. Substitution requests for individuals outside the company will not be granted.

    Please follow this procedure:

    • The replacement attendee will need to register to set up an account in the registration system and stop at the ‘selecting a package’ step.
    • Once an account has been set up for the replacement attendee, email your substitution requests to the event support. Please include full names and registered emails of both the original participant and the replacement participant.
    • Event support will transfer the registration and send a confirmation to the new participant.
    • Cancellation of travel is the exclusive responsibility of the participant.
    • Transfer or cancellation of the hotel, after September 27, must be made directly with the hotel.

    How do I access my account?

    Log in to your attendee dashboard(opens in a new window) to access your account.

    What is the cancellation policy?

    Cancellation requests for registration fee refunds must be submitted in writing to event support and according to the following schedule.

    • Before October 1, 2022: 50% refund
    • October 2, 2022 or later: No refund (No-shows are ineligible for registration fee refunds.)

    When and where can I pick up my badge?

    You can pick up your badge at Registration, located in the Los Angeles Convention Center during event days. You will be required to show a government-issued photo ID, such as a driver’s license or passport. MAX passes will not be mailed.

    What are the onsite registration hours?

    Check in anytime during these hours and beat the rush on Tuesday morning.

    General registration*
    Sunday, Oct 16: 7am–5pm
    Monday, Oct 17: 6:30am–8:30pm
    Tuesday, Oct 18: 6:30am–8:30pm
    Wednesday, Oct 19: 7am–7pm
    Thursday, Oct 20: 7am–4pm

    *Hours subject to change

    What if I lose my badge onsite?

    All lost badges are subject to a $150 replacement fee.

    If I’m a past attendee, will my previous account (username & password) work on the MAX registration site?

    • Past account information does not transfer over to the MAX 2022 registration site.
    • You will need to go through the process to start a new registration. MAX registration requires an Adobe Account.
    • When registering, use the email associated with your Adobe ID, your Enterprise ID, or your Federated ID. If you don’t have an account, you can set up one during registration.
  • What is the difference between various sessions types offered?

    • Keynotes: A look at the latest industry trends and newest tools for creatives.
    • Sneaks: A sneak peek at the latest innovations we’re exploring in Adobe Labs.
    • Luminaries: In-person and virtual. Hear from creative luminary speakers. 60 minutes.
    • In-person Sessions: 60-minute presentation including Q&A
    • In-person Labs: Hands-on training on MAX-provided PC or Mac equipment, preloaded with all the necessary software and files you need. 90 minutes.
    • Virtual Sessions: 30-minute presentation with live chat.

    Do I need to schedule in-person sessions and labs in advance?

    Yes, to secure a seat in any session, you must add it to your personal MAX schedule. Sessions and labs will sell out, so schedule as soon as possible. Note: attendees can enroll in up to three labs.

    Will on-demand content be available?

    The majority of virtual sessions will be available on demand after they premiere. Select in-person sessions will be available on demand in mid-November. On-demand content will be available at no cost for all registered attendees to watch over the coming year. Note: labs will not be available on demand.

    How do I find my individual session schedule?

    1. Log in to your attendee dashboard(opens in a new window) with the Adobe ID and password you used when you registered.
    2. Scroll to the Sessions section to view any sessions you have scheduled and favorited.

    How do I schedule sessions and build my MAX schedule?

    1. Log in to your attendee dashboard(opens in a new window) with the Adobe ID and password you used when you registered.
    2. Scroll to the Sessions section click View all sessions to go to the session catalog where you can sort and filter to find content relevant to your interests.

    I see a session in the catalog that does not appear schedulable. How can I schedule it?

    For preconference labs and bundles:

    • These courses are only available as an additional purchase through registration. Log back into your attendee dashboard(opens in a new window) and click "manage group passes and purchase" to add a preconference lab to your schedule, while space is available.

    For main conference sessions and labs:

    • If it does not have a session time, please check back soon, as we are publishing and scheduling new sessions on a regular basis.
    • Please note that attendees are limited to a maximum of three labs.

    How do I delete or swap a session on my schedule?

    Delete a session

    • Remove a session in My Schedule view:
      • Click on the session you’d like to remove from your schedule and click ScheduledYes, remove session.
      • Note: upon confirming this action, the session will be removed from your schedule.
    • Remove a session in Sessions view:
      • Search and find the session you’d like to remove in the session catalog.
      • Click Scheduled and Yes, remove session.
      • Search for other sessions to schedule in its place. Apply the Day filter to narrow your search.

    Swap a session

    • Swap a session in My Schedule view:
    • Click in the time block behind the session that’s on your schedule.
    • Find the new session you’d like and click Add to Schedule. Confirm if you want to replace the scheduled session with the new one or not and click Schedule Session.
    • Swap a session in Sessions view:
      • Find the session you want to schedule in the catalog and click Schedule. If you have a conflict at this same time, you will be prompted to confirm which session you would like in this timeslot. Confirm if you want to replace the existing scheduled session with the new one or not.
      • Make your selection and click Schedule Session to update your schedule.

    Do the room assignments change?

    Yes. Room assignments will be displayed in the session catalog and on your schedule the week before the event. Please plan to access your schedule before arriving at MAX to identify the rooms in which your sessions take place.

    Why do the sessions and labs overlap sometimes?

    We try to balance out the schedule so that everyone can still attend the same minimum number of sessions/labs per day. We also try to avoid sessions ending at the exact same time that labs begin (or vice versa) to help ensure attendees can get from one to the other before the session begins.

    What is required in MAX sessions and labs and do I need to bring anything?


    • We recommend you bring something to take notes with: pen and paper, tablet, computer, etc.


    • All required equipment and files will be provided for you.
    • In limited cases, a speaker may reach out in advance of MAX to recommend that you bring a mobile phone or device to take photos, but those cases are limited and will be communicated in advance.

    If I have pre-enrolled for a session, will my seat still be reserved?

    • Your seat will be reserved until three minutes before the session start time.
    • If you fail to arrive three minutes prior, your seat will be forfeited.
    • Please arrive early to secure your seat. Your enrollment in a session will be validated and scanned at the time of entry.

    What are the waitlist policies for in-person sessions?

    Joining a session waitlist does not guarantee you a seat in the session. Three weeks prior to MAX, attendees will be cleared from the waitlist and all waitlists will close.

    Waitlisted attendees will be notified at this time and advised to sign up for an open session.

    Online waitlist:

    • If a session is sold out, you may add yourself to the online waitlist.
    • If a seat in the class opens up, you will automatically be added to the session and will be notified via email.
    • Waitlists will be cleared three weeks prior to MAX, to allow waitlisted attendees to sign up for other available session.
    • You will receive an email notification to alert you that the waitlist has been cleared and closed.

    Onsite wait line:

    • If you are not pre-enrolled for a session you can stand in the onsite wait line outside of the session room.
    • We suggest you arrive 15-20 minutes prior to the session start time.
    • Two minutes prior to the start of the session, if seats are available, the door monitor will allow wait line attendees into the room as space allows.

    Are waitlists available for preconference sessions?

    • We do not have waitlists for preconference sessions.
    • If you are interested in signing up for a preconference that is full, you may contact event support to have your name added to the interest list.
    • If space should open in the class, you will be contacted and given the opportunity to purchase the preconference.

    Can I simultaneously register for a session and add myself to a waitlist for another session at the same or overlapping timeslot?

    No, the MAX session catalog does not allow for double-booking. We recommend that if there are two sessions you are interested in attending at the same time, that you register for the one that has space to reserve your seat.

    Will I get copies of the presentations and materials for in-person sessions and labs?

    • We will post presentations and materials when MAX is over for all sessions for which we are permitted to share such documents.
    • Materials will be available for download via the session catalog when you are logged in.
    • Some of our speakers are bound by copyright or licensing agreements and therefore do not permit us to make their materials available for download.
    • Note, in-person session and lab materials are available to in-person attendees only.
  • What is the Community Pavilion?

    The Community Pavilion is the place to extend your MAX in-person experience and includes multiple engaging activations with sponsors and other fellow attendees.

    • Adobe booth: Get hands-on with the latest Adobe Creative Cloud and make some cool take aways.
    • Creative Park: Spend some serious playtime in the Creative Park. Relax, charge your device, and be wowed by our featured artists.
    • MAX Store: Take home a souvenir. Books and merchandise are chosen especially for design-savvy folks.
    • MAX Marketplace: Score some treasures hand-crafted by MAX speakers and the creative community. Available on Thursday, Oct 20.
    • Sponsors: Show our creative industry partners some love. Check out their latest products and services.
  • Is there shuttle service available from hotels to LACC and what is the schedule?

    Complimentary shuttle bus transportation is provided between all MAX hotels that are not within walking distance from the Los Angeles Convention Center. All MAX attendees are eligible to use them. You do not have to be staying at the designated hotel.

    These hotels will offer shuttle service:

    • Millennium Biltmore Hotel Los Angeles
    • Omni Los Angeles Hotel at California Plaza
    • Sheraton Grand Los Angeles
    • Westin Bonaventure Hotel

    Important – shuttle pick up to official MAX hotels will always depart from the LACC, West Hall, Gilbert Lindsay Driveway.

    Monday, Oct 17

    • 6:30am – 2:30pm, every 30 minutes
    • 2:30pm – 9:00pm*, every 15 minutes

    *Last pick up time from the LACC to the official hotels. Last bus departing from the official hotels going to the LACC is 30 minutes prior to the listed end time.

    Tuesday, Oct 18

    • 6:00am – 9:15am, every 8 minutes
    • 9:15am – 4:00pm, every 30 minutes
    • 4:00pm – 6:00pm, every 15 minutes
    • 6:00pm – 9:30pm*, every 10 minutes

    *Last pick up time from the LACC to the official hotels. Last bus departing from the official hotels going to the LACC is 30 minutes prior to the listed end time.

    Wednesday, Oct 19

    • 6:30am – 9:30am, every 8 minutes
    • 9:30am – 3:30pm, every 30 minutes
    • 3:30pm – 6:30pm, every 10 minutes
    • 6:30pm – 12:00am*, every 8 minutes

    MAX Bash L.A. LIVE/Crypto.com
    Service to run from Gilbert Lindsay Plaza Driveway

    *Last pick up time from the LACC to the official hotels. Last bus departing from the official hotels going to the LACC is 30 minutes prior to the listed end time.

    Thursday, Oct 20

    • 6:30am – 9:30am, every 8 minutes
    • 9:30am – 3:30pm, every 30 minutes
    • 3:00pm – 5:00pm*, every 15 minutes

    *Last pick up time from the LACC to the official hotels. Last bus departing from the official hotels going to the LACC is 30 minutes prior to the listed end time.

    Please check the signage in your hotel lobby for the most current information. Schedule may vary due to traffic and weather conditions.

    What is the pre-authorized amount for incidentals?

    • Upon check-in, the hotel will authorize approximately $100 per night onto your debit/credit card on file for any incidental changes (movies, hotel dining outlets, etc.).
    • Note that this amount varies by hotel. Any unused authorized funds will be released back to you between 3-5 business days after your departure. Because of this hold, it is recommended that you use a credit card for these authorizations so that your personal funds on your debit card will not be affected during your stay.

    What is the hotel cancellation policy?

    Most hotels within the discounted block have a 72-hour prior to your arrival cancellation policy. If you fail to cancel by the deadline, you will be charged a penalty of one-night room/tax.

    When do I get a confirmation number?

    Hotel confirmation numbers will be included in the final details communication the week of October 3. Hotels will not have a record of your reservation until after October 3.

    What airports serve the Los Angeles area?

    • Los Angeles International Airport is 16 miles from the Los Angeles Convention Center.
    • Hollywood Burbank Airport is 17 miles from the Los Angeles Convention Center.
    • Long Beach Airport is 23 miles from the Los Angeles Convention Center.

    How do I get from the airport to my hotel?

    There are many different transportation options from all airports that can be arranged at your own expense. These include shuttle buses, taxis, ride-share, car rentals, and limousine services.

    Where can I find information about the Los Angeles area?

    Information regarding Los Angeles attractions and weather can be found at Discover Los Angeles: https://www.discoverlosangeles.com(opens in a new window).

    Is parking available at the LACC?

    The Los Angeles Convention Center (LACC) has 5500 parking spaces with easy public access. The parking fee is $15 to $40/day. In addition to the LACC parking, there are multiple lots available nearby, including at L.A. LIVE adjacent to the LACC. More information on LACC parking can be found on their website here(opens in a new window).

  • What COVID-19 safety measures will you have in place at MAX 2022?

    Safety is our priority. We're working with local and state health officials to create a safe experience and will be applying COVID-19 health safety measures, including your attestation of fully vaccinated status for all in-person attendees. As the situation with the COVID-19 pandemic evolves, we will continue to monitor safety recommendations and will follow applicable laws. See the Health and Safety page for more information.

  • How can I learn more about sponsors?

    Learn more about any of our sponsors by visiting the MAX Sponsors page and clicking on a sponsor’s logo. Our sponsors are offering amazing products and services for the creative industry. Plus, they have hot deals and giveaways available exclusively to the MAX audience during the event.

    Do you have sponsorship opportunities?

    Yes, there are unique sponsorship options available for MAX 2023. Complete the form on the Become a sponsor page and a sponsorship sales rep will reach out to you.

  • What is Adobe’s accessibility commitment?

    Adobe welcomes the participation of individuals with disabilities and will make every effort to provide reasonable accommodations to enable equitable participation at Adobe MAX.

    How can I rent a wheelchair, scooter, mobility device, etc.?

    Rental of mobility devices can be pre-arranged through any travel mobility equipment vendor. Attendees are responsible for securing their mobility devices, payment, and logistics. To learn more about their offerings, visit any of the websites for more information.

    Where can I charge my mobility device?

    There are power outlets throughout the conference locations. Feel free to charge wherever and when needed.

    Whom do I contact to request an auxiliary aid or sign language interpreter?

    You can request an auxiliary aid or sign language interpreter when registering for Adobe MAX by indicating that you have accessibility requirements.

    Will there be real time captioning available in sessions?

    All keynotes, Sneaks, and sessions will have open captioning on a screen in a reserved seating area at the front row of each session room. Open captioning will be in English.

  • Does Adobe MAX have a code of conduct for the event?

    The Adobe MAX conference is dedicated to providing a fun, engaging, and safe event for everyone. All Adobe MAX participants, including attendees, speakers, sponsors, vendors, and Adobe staff (“participants”) must comply with the Adobe MAX code of conduct.

    By attending Adobe MAX, you are agreeing to abide by this code of conduct. Anyone found to be violating this code of conduct may be expelled at the discretion of organizers.

    Adobe has a zero-tolerance policy and will not tolerate any harassing or abusive behavior towards any participant or event staff. Examples of unacceptable behavior or content include, but are not limited to:

    • Deliberate intimidation, stalking, or harassment
    • Pornographic, sexually explicit, or violent material
    • Disruptive behavior
    • Hateful or highly offensive content, including statements that attack or dehumanize a person based on gender, gender identity, age, sexual orientation, disability, physical appearance, race, religion, or political affiliation
    • Profanity
    • Spam
    • Misleading, fraudulent, or deceptive statements
    • If on site, refusal to comply with rules governing access to the venue, including without limitation relating to Covid-19 protocols.

    Please report any abusive content or behavior to event support. If you are on site, event staff can help you contact event security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference. Please contact a member of event staff by finding a staff member via their badge, visiting the registration area, or visiting the information desk in the lobby.

    If in doubt, please keep it positive and professional and be mindful of the information that you choose to share with other participants.

    We expect all participants to help create a safe and supportive environment of inclusiveness, and we look forward to your attendance.

    If there are any giveaways at MAX, who is eligible to receive them?

    In-person giveaways are available to full conference in-person attendees only.

    How do I stay current on MAX developments?

    If you’re not already a member of the MAX mailing list, . Check out the MAX blog(opens in a new window) for all the latest updates.

    Does Adobe MAX have an age limit?

    For the in-person event, the minimum age to attend is 18 years, and no one under this age (including infants) will be admitted.

    For the virtual event, there is no specific age limit, however, you must be 13 years or older to create an Adobe ID.

    What is the Tax ID number?

    The tax ID number for MAX is 77-0019522.

    How do I obtain a W-9 form?

    To request a W-9 form, send an email to event support.

    How should I dress?

    The event attire is casual. Carry a sweater or sweatshirt in case of cool temperatures in session rooms.

    What is Adobe’s commitment to ‘going green’ at MAX?

    We recognize that MAX is part of a much larger community, and we’re committed to making this an eco-friendly event in whatever ways we can. In 2008 the Los Angeles Convention Center became the first U.S. convention center and first Los Angeles City building of its age and size in the U.S. to be Leadership in Energy and Environmental Design (LEED) certified for Existing Buildings from the United States Green Building Council. More information on their green initiatives can be found on their website here.

  • How do I contact event support?

    Please review all FAQs to ensure the best possible experience at Adobe MAX 2022.

    You may contact us through email or by phone:
    U.S. and Canada: 866.382.7146
    International: +1.650.360 8064
    Event support is available from 6am PT to 6pm PT.

    Where should I send a media inquiry?

    Please email your media inquiries to our PR team.

  • Am I allowed to watch virtual sessions?

    Yes, in-person attendees are welcome to watch any virtual sessions, either during MAX or on demand after MAX is over.

    How do I watch virtual sessions?

    Virtual sessions can be accessed here: https://www.adobe.com/max/2022/sessions-virtual.html

    Are virtual sessions available on demand and when?

    The majority of sessions will be available on demand after they premiere. On-demand content will be available at no cost for all registered attendees to watch over the coming year.

MAX registration.

Adobe MAX requires an Adobe ID account. Please register with your existing Creative Cloud account. If you do not have one, you will be able to create a free account on the next screen.

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