Frequently asked questions.

We’ve got answers to everything MAX.

  • Date: 23.04.2024
    Start time: 08:30am
    End time: 08:30pm
    Location: Evolution London(opens in a new window)
    Queenstown Road
    Chelsea Bridge
    London SW11 4NJ

  • Our session schedule may change all the way up to the conference. We aim to make final changes a couple weeks before the conference; however, sometimes unforeseen circumstances can necessitate a last-minute time change or cancellation.

  • Sessions range from beginner to advanced. We recommend attendees have a solid knowledge and proficiency of Adobe Creative Cloud tools and services.

    • Early Bird price (through March 31, 2024): £ 75
    • Regular price (April 1 through April 23, 2024): £ 125
    • Student price (through April 23): £ 25

    All prices are subject to 20% VAT.

  • No, only one discount can be applied per registration. Discounts cannot be combined with any other offers.

  • Cancellation requests for registration fee refunds must be submitted in writing to event support and according to the following schedule.

    • Before 31 March 2024: 50% refund
    • 1 April 2024 or later: No refund (no-shows are ineligible for registration fee refunds)

  • Yes, there will be dedicated networking sessions to connect with fellow attendees, speakers, and industry professionals.

  • Log in to your Attendee Dashboard(opens in a new window) to access your account.

  • Sessions:

    • We recommend you bring something to take notes with: pen and paper, tablet, computer, etc.

  • Adobe welcomes the participation of individuals with disabilities and will make every effort to provide reasonable accommodations to enable equitable participation at Adobe MAX London.

  • Adobe is committed to ensuring that MAX is an inclusive event that all people, including those with disabilities, can participate in. If you experience any problems during registration or in accessing information on the MAX website, please reach out to event support and we’ll connect you with a representative who can assist you in your MAX experience.

  • MAX London is dedicated to providing a fun, engaging, and safe event for everyone. All Adobe MAX participants, including attendees, speakers, sponsors, vendors, and Adobe staff (“participants”) must comply with the MAX London code of conduct.

    By attending MAX London, you are agreeing to abide by this code of conduct. Anyone found to be violating this code of conduct may be expelled at the discretion of organizers.

    Adobe has a zero-tolerance policy and will not tolerate any harassing or abusive behavior towards any participant or event staff. Examples of unacceptable behavior or content include, but are not limited to:

    • Deliberate intimidation, stalking, or harassment
    • Pornographic, sexually explicit, or violent material
    • Disruptive behavior
    • Hateful or highly offensive content, including statements that attack or dehumanize a person based on gender, gender identity, age, sexual orientation, disability, physical appearance, race, religion, or political affiliation
    • Profanity
    • Spam
    • Misleading, fraudulent, or deceptive statements
    • If on site, refusal to comply with rules governing access to the venue, including without limitation relating to Covid-19 protocols.

    Please report any abusive content or behavior to event support. If you are on site, event staff can help you contact event security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference. Please contact a member of event staff by finding a staff member via their badge, visiting the registration area, or visiting the information desk in the lobby.

    If in doubt, please keep it positive and professional and be mindful of the information that you choose to share with other participants.

    We expect all participants to help create a safe and supportive environment of inclusiveness, and we look forward to your attendance.

  • For the in-person event, the minimum age to attend is 18 years, and no one under this age (including infants) will be admitted.

  • Please review all FAQs to ensure the best possible experience at Adobe MAX London.

    You may contact us through email. Our support staff will respond to inquiries within 24–48 hours.

  • There are multiple opportunities available for sponsoring MAX. Please reach out to maxsponsorships@adobe-events.com